Shenzhen Airlines XIY Terminal – Xi’an Xianyang International Airport

Passengers making their way to the Shenzhen Airlines XIY Terminal – Xi’an Xianyang International Airport should first familiarize themselves with all the services and amenities offered inside the terminal building. Without knowing which counter provides which service, you might not be able to save time for other formalities. Therefore, here we are to let you know how you can make your navigation at the airport more efficient and stress-free. Here, you will find detailed information on the various pre- and post-flight procedures you will follow during your departures and arrivals. So, read it thoroughly to ensure a smoother and more enjoyable travel experience from start to finish.

A Comprehensive Guide: Arrivals and Departures at XIY

Shenzhen Airlines arrives and departs from Terminal 3 . So, make sure you arrive at the designated terminal 2 hours before your domestic flight and 3 hours before your international flight. Here are the major pre- and post-flight procedures that a passenger will undergo at Xi’an Xianyang International Airport. 

For Departures:

  • The check-in counter will be your first stop to confirm your intention to board the flight. There, you will hand over your luggage and receive your boarding pass.
  • Present your ID and boarding pass, and complete any necessary forms at the security checkpoint.
  • After that, proceed to the gate, present your boarding pass to the flight attendant, and board the aircraft. 

For Arrivals:

  • After a safe and sound arrival, exit the aircraft and follow the signs to the arrival area. 
  • If you are an international traveler, present your passport, visa, and completed arrival form to the immigration officer for verification.
  • Now, you will proceed to the baggage claim area and collect your checked luggage.
  • For your connecting flight, follow the signs to the transfer area.
  • If you are exiting the terminal, you can look for the ground transportation options available to reach your next destination. 

Connect With The Officials

The airline often suggests passengers contact the official team before entering the terminal so that they can get an idea about important details such as flight status, terminal and gate information, and any potential changes or updates. So, here are all the necessary contact details that can help you get in touch with the airline and its terminal. 

Airport NameXi’an Xianyang International Airport
Airline NameShenzhen Airlines
Arriving TerminalTerminal 3
Departing TerminalTerminal 3
Airport CodeXIY
Airport AddressCQP4+RWW, Wei Cheng Qu, Xianyang, Shaanxi, China
Contact number+86 29 8879 6997
Operating Hours 24 Hours
StatusActive
Official Airlines Website global.shenzhenair.com    
Official Airport Websitewww.xxia.com/

Social Media Handles

You very well know that social media pages play an essential role in customer engagement and brand management. These platforms are a quick way to resolve customer issues and share important and latest information. So, why not go social with them:

Social Media PagesAIRLINES
LinkedIn Pagewww.linkedin.com/shenzhen-airlines
Instagram Handlewww.instagram.com/shenzhenair/
Facebook Pagewww.facebook.com/p/Shenzhen-Airlines

Travel Smart: Know The Airport Services

When you are at Shenzhen Airlines Xi’an Xianyang International Airport Terminal, you will find a number of services and amenities that will help you smoothly complete all your travel procedures. But before that, you must learn about those services so that you can apply them and utilize them accordingly. 

Quick Check-in 

The check-in counter is the first point of entry for passengers at the airport. At the Counter, passengers verify their travel documents, such as passports and visas.  These counters also provide passengers with special needs or requests, such as wheelchair assistance, stretcher service, and more. Furthermore, you can avoid standing in long lines and check in online via the airline’s official website or download its mobile app. 

Security Checkpoint

To maintain the safety and security of all passengers, Shenzhen Airlines Xi’an Xianyang International Airport Terminal has security checkpoints. Here, travelers with their carry-on luggage undergo a screening process. Therefore, to save your time, you must not carry any prohibited items. Also, be ready to remove items like laptops, liquids, shoes, etc, and place them in the provided bins for separate screening. Hence, these checkpoints ensure that no dangerous items are brought onto the aircraft, safeguarding everyone on board. 

Information Desk

The information desk is well-furnished with knowledgeable personnel who provide information on flight schedules, gate locations, and airport services. No matter what queries or demands you have regarding your upcoming flights, these helpful staff members are ready to assist you. Apart from this, they can help you get affordable ground transportation services and guide you to local attractions, saving you from all the inconveniences. 

Lost And Found Counter

Shenzhen Airlines has a designated lost and found counter at XIY for passengers who have misplaced their belongings during their flight, at a security checkpoint, or anywhere in the terminal. As soon as you realize that you have lost an item, please make your way to this help desk and report your lost item. Their team will ask you for a detailed description of the item and the last place you saw it. They will then track it down for you, and you can recover it.

Pet Travel Areas

Passengers often bring their pets on flights for a more enjoyable travel experience. Therefore, pet travel areas are typically located within airport terminals where pets can relieve themselves before or after their flight. These areas provide a comfortable environment as they are equipped with waste disposal stations, water bowls, and artificial grass. If you are also flying with your pet, then feel free to make use of these relief areas. 

Unaccompanied Minor Services

Shenzhen Airlines offers unaccompanied minor services to children who are traveling alone. The airline provides dedicated staff to escort minors through the airport, from check-in to board, and during layovers as well. After arrival, the child is handed over to their guardian. With constant assistance, these services make sure that young travelers are safe and comfortable from the moment they step in at the airport. 

Special Assistance

Specially-abled passengers often find it challenging to navigate the terminal building, but not anymore. Passengers with disabilities at the Shenzhen Airlines XIY Terminal can request special help at least 48 hours before their scheduled departure time. Here are some of the services available:

Wheelchair and Mobility AssistanceElectric Carts
Assistance for Sensory DisabilitiesMulti-Sensory Rooms
Special Dietary NeedsSecurity Screening Assistance
Guided AssistanceService Animal Relief Areas
Medical AssistanceQuiet Rooms

Enjoy The Additional Amenities

As all these services enhance your travel experience, you can add an extra touch of luxury and comfort by opting for other additional airport services. 

Free Wi-FiFitness CentersFamily Restrooms
Charging StationsShowersNursing Rooms
LoungesNap PodsPet Relief Areas
Spa ServicesChildren’s Play AreasMedical Clinics
PharmaciesAutomated Check-in KiosksBaggage Wrapping Services
Luggage StorageConcierge Services:Art Exhibits
Live MusicGaming ZonesLibraries
Business CentersMeeting RoomsPostal Services
Currency ExchangeATMsDuty-Free Shops
Local Cuisine RestaurantsBars and CafesVending Machines
Shopping MallsOutdoor GardensInteractive Displays
Hotel Booking ServicesTravel Accessories ShopsMassage Chairs
Water Refill StationRental Car CentreTourist Information

Top Shopping and Dining Areas

The airport terminal is an absolute hub for travelers who are looking to indulge in some retail stores or grab a bite to eat. 

Shopping Areas – Terminal 3 offers a variety of shopping and dining options to meet every traveler’s needs and preferences. Here, you will find popular brands that offer everything from fashion and beauty products to travel essentials. If you need to shop for some last-minute gifts or souvenirs, stores like Hudson News and local specialty shops are available. 

Dining Options – Who doesn’t wanna savor the delightful culinary experiences available at the airport? We guess everyone! Therefore, the airport terminal has everything available, from delicious meals at well-known restaurants to regional cuisine at fast-food chains. You will also find eateries that cater to healthy and special diets, fitting perfectly to those following specific dietary plans.

Following are the various shopping and dining areas located within the terminal.

Available Shops
SamsoniteXifeng Liquor
Dining Areas
McDonald’sMiao Xiaotan
Golden Bowl, Sanqin local snacksThirsty

Ground Transportation Services

If you have no information on how you can head to your next destination then here is what you should know. A number of ground transportation options are available at Terminal 3. Whether you are making your way to the hotel, nearby attraction, or home, these several modes of transport will suit your needs and budgets. 

  • Right outside the terminal, you will find available taxis and rideshares like Uber and Lyft, ready to take you to your destination. 
  • Opting for shuttle services can be a cost-effective option. These shuttles provide transportation to nearby hotels, local areas, and more. 
  • For those who prefer public transportation can use the public buses and trains available at airports. 
  • Passengers looking to rent a car can visit the airport’s car rental center. You can also use the airport shuttle to reach the rental car lot.
  • For a more luxurious experience you can prefer using the limousine and private car available within the terminal. These services can be booked in advance and are well-known for a comfortable and stylish way to travel.

It’s A Wrap!

As you gained insights into Shenzhen Airlines XIY Terminal, you are now all set to fly high. Just make sure when you enter the designated terminal you have your boarding pass and Identification ready for smooth and stress-free travel procedures. It is also a good idea to reach the terminal early to avoid any rush at the airport. At last, ensure that you take advantage of all the available airport amenities to make the most of your air travel. Bon Voyage!

Commonly Asked Questions

What terminal is Shenzhen Airlines at the XIY ?

Shenzhen Airlines operated out of Terminal 3 at Xi’an Xianyang International Airport.

 Where is Shenzhen Airlines XIY Terminal Arrivals?

The airline arrives at Terminal 3 of XIY.

Where is Shenzhen Airlines XIY Terminal Departures?

Shenzhen Airlines at Xi’an Xianyang International Airport departs from Terminal 3.

What special assistance is available at XIY ?

Special services like wheelchair assistance, medical aid, electric carts, oxygen masks, and many more are available at XIY.

Are there any dining options available at Xi’an Xianyang International Airport?

Yes, passengers can enjoy a number of dining options from delicious international cuisines to regional food served at the fast-food chains. 

How can I rent a car at XIY ?

To rent a car you can visit the Rental Car Center located within Terminal 3.

What additional amenities are available at the XIY ?

Passengers can take advantage of the extra services like, free WiFi, currency exchange centre, pet relief areas, inter-terminal transport, etc.

Can I travel with my pet on Shenzhen Airlines flight?

Yes, absolutely, you can fly with your furry friend on Shenzhen Airlines. Make sure to meet the airline’s guidelines to avoid any delays.

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