Did you just stumble upon this page, or were you actually looking for information about United Airlines operations at George Bush Intercontinental Airport (IAH)? Either way, you’re in the right place! With this handbook, you can find all the essential details you need to navigate the United Airlines IAH Terminal. First of all, you must know that United Airlines uses Terminal E for international flights and Terminal C for domestic flights.
That’s not it, you must also be familiar with the services provided in these terminals so that you can make your way smoothly through the airport. So, equip yourself now with all the mentioned information, making your travel experience as seamless as possible.
Are You Looking For Arrivals and Departures Info?
As you already know that knowing the terminal is not enough, you also need to be familiar with the terminal’s activities to navigate it effectively. Agree? There are certain pre- and post-flight procedures you should be aware of to ensure a smooth travel experience.
For Departures:
- The moment you enter the United Terminal at George Bush Airport, head to the check-in counters or use self-service kiosks.
- If you have already checked in online, proceed to the baggage drop-off area.
- After that, the security checkpoint will be your next stop to ensure everyone’s safety.
- Familiarize yourself with the terminal layout for gates, dining options, and restrooms.
- Also, keep an eye on the flight information displays for any updates on your departure time and gate changes.
For Arrivals:
- Follow signs to baggage claim to collect your luggage.
- If you have international travel, go through customs and immigration with your travel documents ready.
- After all that, you can now explore ground transportation options such as taxis, rideshares, rental cars, or public transit to reach your final destination.
Essential Information of United Airlines Travelers at IAH
If you have all the details, like the airline’s contact information, official address, and more, your travel experience can be significantly enhanced. Therefore, here are all the basics about the airline and the airport.
| Airport Name | George Bush Intercontinental Airport |
| Airline Name | United Airlines |
| United Airlines Domestic Terminal | Terminal C |
| United Airlines International Terminal | Terminal E |
| Airport Code | IAH |
| Address | 2800 N Terminal Rd, Houston, Texas, 77032, USA |
| Contact number | (281) 230-3100 |
Social Media Platforms
We would also recommend you to get in touch with the airlines and airport via social media handles. This will allow you to receive real-time updates, engage with customer service for quick assistance, and stay informed about any changes or important announcements.
| AIRPORT | AIRLINES | |
|---|---|---|
| Official Website | https://www.fly2houston.com/iah/overview | https://www.united.com/en/in |
| Instagram Handle | https://www.instagram.com/bushairport/ | https://www.instagram.com/united/ |
| LinkedIn Page | https://www.linkedin.com/company/houston-airports | https://www.linkedin.com/company/united-airlines/ |
| Twitter Handle | https://twitter.com/iah/ | https://x.com/united |
| Facebook Page | https://www.facebook.com/BushAirport/ | https://www.facebook.com/United |
Check-In Options
To make your work easier, United airlines offers not just one but a number of check-in methods.
- Online Check-In: Travelers can check in online through the United Airlines website or mobile app. This option allows passengers to select seats, receive boarding passes, and manage their travel plans from the comfort of their home.
- Self-Service Kiosks: Located throughout the terminals, these kiosks offer a quick and easy way to check in, print boarding passes, and tag baggage.
- Check-In at IAH: For those who prefer personalized assistance, United Airlines staff are available at the check-in counters to help with all travel-related needs.
- Priority Check-In: Premium passengers, frequent flyers, and those with special needs can take advantage of priority check-in services for a faster and more personalized experience.
Baggage Services
Well, before moving forward you must know that your baggage is subject to specific guidelines and regulations set by the airline. Ensure you are familiar with the baggage allowance, weight limits, and any additional fees that may apply for excess or oversized luggage. To accommodate your needs, the following baggage services are available at United Airlines terminal IAH.
- Lost and Found: In case of lost or misplaced items, the United Airlines terminal at IAH has a lost and found Desk available to assist in tracking and recovering your belongings. All their staff asks is the accurate details about the lost item and the last time you saw it.
- Special Items: For travelers with oversized or special items such as sports equipment or musical instruments, United offers specific guidelines and helps to ensure these items are handled with care.
Security Checkpoints
For the safety and security of all passengers, it’s essential to follow the established procedures at security checkpoints. Here are some key guidelines to help you navigate through smoothly:
- Please make sure you are ready with your ID and boarding pass as the TSA officer at the checkpoint will require them for verification.
- Place larger electronics, like laptops and liquids, in a bin for separate screening.
- Be ready to take off your shoes, belts, and jackets and place them in a bin for scanning.
- You must empty your pockets and remove all items, including keys, phones, etc.
- Follow the necessary instructions from security personnel to ensure a safe and efficient screening process.
Ground Transportation
Getting to and from United Airlines terminal Houston IAH is a cakewalk if you are familiar with the available ground transportation options. Which are:
- Taxis and Rideshares: You can opt for services like Uber and Lyft, which are readily available and provide door-to-door transportation.
- Public Transit: For an economical and convenient way to travel to and from the airport, consider using public transit. Houston’s METRO offers bus services that connect the airport with various parts of the city. The best part is these buses run regularly and are cost-effective alternatives to taxis and rideshares.
- Rental Cars: If you need to take charge of your transportation, renting a car is a great choice. Several car rental companies operate at George Bush Intercontinental Airport (IAH), offering a variety of vehicles to suit your needs and budget.
- Airport Shuttles- The shuttles available at the airport provide door-to-door service, connecting the airport with various hotels, residential areas, and more. You can choose either a shared ride or a private shuttle for more comfort and privacy.
Special Assistance
The staff at the United Airlines IAH terminal is committed to providing a comfortable travel experience for all passengers, including those requiring special assistance. Therefore, they offer:
- Wheelchair Assistance – Passengers who need wheelchair assistance can request it at least 48 hours before departure. The staff ensures a smooth journey from check-in to boarding and exiting the terminal.
- Unaccompanied Minor Services – Guardians who send their unaccompanied minors on flights can rest assured that United Airlines provides all the necessary services to ensure the safety and comfort of their young travelers.
- Medical Aid – Those requiring medical assistance must know that the airline offers on-site medical aid at George Bush Intercontinental Airport. These medical facilities are equipped to handle emergencies and provide first aid.
Where to Eat and Shop at IAH’s United Terminals?
Travelers obviously want to make the most of their time while waiting for their flights. Whether you’re looking to grab a quick bite or shop for some travel essentials, the airport’s terminals have a lot to offer.
| Dining Options | Agave Taqueria | Alchemy Craft Cocktail | Bam Bam |
| El Premio Tex-Mex Bar & Grill | Forno Magico Neapolitan Pizza | Freshens | |
| H-Burger Bar | Landry’s Seafood | Olio | |
| Panda Express | Poppy’s Bagels/Little Purse | Potbelly Sandwich Shop | |
| Starbucks | Steak ‘n Shake | Wendy’s | |
| Auntie Anne’s | Cinnabon | Dunkin’ Donuts | |
| Pink’s Pizza | Subway | ||
| Retail Stores | Adrenaline Sports & Outdoors | Americana Texan Gifts & Souvenirs | Benefit Cosmetics Automated Kiosk |
| Brookstone Electronics | CIBO Express Gourmet Market | Chanel Duty-Free | |
| KPRC 2 Travel Store | Houston! No Limits | Newsstands and Bookstores | |
| Luggage & Travel Accessories | Tech on the Go | Duty-Free Shops |
Some Extras At The IAH Terminal
Well, apart from all these exciting services, George Bush Intercontinental Airport (IAH) offers several other amenities to enhance your travel experience.
| ATMs | Lost And Found Department | Currency Exchange |
| Medical Supplies Store | Luggage Wrapping Service | Personal Care Essentials |
| Meet and Greet Sections | Luggage Storage | Ticketing Counters |
| Children’s Toy Shop | Shoe Stores | Luggage Assistance |
| Luggage Trolleys | Baby Changing Rooms | Children’s Play Areas |
| Family Restrooms | Business Meeting Rooms | Quiet/Ample Seating Spaces |
| Airlines Lounges | Passenger Service Desk | Charging Stations |
| Shower Facilities | Banks | Information Counters/Desks |
| Hydration Station | Baggage Carts/Trolleys | Multiple Boarding Gates |
| Wifi/Internet | Pet-friendly Travel Options | Footwear Cleaning Service |
Passenger Queries
United Airlines operates out of Terminals C and E at George Bush Intercontinental Airport (IAH).
United Airlines uses Terminals C and E for departures at IAH airport.
For arrivals, United Airlines receives passengers at George Bush Intercontinental Airport in Terminals C and E.
The weight limit for checked baggage on United Airlines typically varies depending on the class of ticket and route.
Yes, there are numerous dining options available, catering to the varied tastes of all passengers.
At the airport, you have several ground transportation options, including taxis, ride-sharing services like Uber and Lyft, rental cars, airport shuttles, and public buses.
Yes, the dedicated lost and found desk at IAH can assist you in recovering your lost luggage. Ensure to provide them with accurate details about the lost item.
