Are you traveling with United Airlines to or from Heathrow Airport? Do you want to know the facilities that the airlines provide within the airport? If so, then here is everything that you need to know. From the instant you arrive at the airport until your departure, you will be struck by the numerous privileges offered within the United Airlines Heathrow Terminal. Your experience will be remarkable, featuring effortless check-in, ample baggage allowances, specialized assistance, ticket counters, healthcare services, lounges, and much more. We have collected all the major details related to the terminal here. Ensure to read the article until the end.
United Airlines – Essential Details
United Airlines is recognized as one of the foremost airlines in the nation, offering flights to 362 destinations that include both domestic and international locations. With a total of 972 aircraft in its fleet, it ranks as the second-largest commercial airline on a global scale.
| Airline’s Name | United Airlines |
| IATA Code | UA |
| Contact Number | 1-800-864-8331 |
| Address of the Head Office | Willis Tower, Chicago, Illinois, United States |
| Authentic Site | https://www.united.com/ |
| https://www.linkedin.com/company/united-airlines | |
| https://www.facebook.com/United | |
| https://www.instagram.com/united | |
| X (Twitter) | https://twitter.com/united |
Know the facts about Heathrow Airport
Heathrow Airport, also known as London Heathrow serves as the primary international airport for London. As the busiest airport in Britain, it serves millions of travelers each year. Here are some necessary details that you must know before embarking on your journey.
| Airport Name | Heathrow Airport |
| IATA Code | LHR |
| Contact Details | 0344 335 1801 |
| Official Website | https://www.heathrow.com/ |
| Location | Heathrow Airport Limited, The Compass Centre, Nelson Road, Hounslow Middlesex, TW6 2GW |
| Number of Runways | 2 |
What terminal is United Airlines at Heathrow Airport?
United Airlines operates from Terminal 2 of the Heathrow Airport for both arrival and departure. Passengers will find various facilities within the terminal, such as United’s check-in counter, baggage area, security checkpoints, lounges, and more. Upon arrival, you will surely go through a seamless baggage claim procedure. If you find any issues with your luggage, you will get baggage assistance. Terminal 2 has a lot to offer to the passengers of United Airlines, which we will discuss in our next section.
- United Airlines Heathrow Terminal Departures – Terminal 2
- United Airlines Heathrow Terminal Arrivals – Terminal 2
Facilities to Enjoy at LHR Terminal of United Airlines
The United Airlines London Heathrow terminal is equipped with a range of facilities for all its customers. You will surely enjoy your time within the terminal.
| Information Counter | Self-service kiosk | Ticketing counter |
| Charging points | Lost and Found Counter | Play Area for children |
| Currency Exchange | ATM | Smoking Area |
| Assistance for minors traveling solo | Interfaith Chapel | Medical services |
| Shoeshine | Baggage Claim Area | Pet- Relief Area |
| Immigration services | Other services |
Check-in counter
The check-in counter of United Airlines is located at Level 5, Zone D of Terminal 2. Ensure to reach the airport on time as the check-in starts 60 minutes prior to your scheduled departure. If you do not have checked baggage with you, you will have to check in 30 minutes before you embark on your journey. Carry all your important documents with you.
Customer Assistance
In order to streamline the travel process for its customers, United Airlines provides a robust customer service platform that caters to all passenger needs, including booking, cancellations, and rescheduling. The customer assistance team is well-prepared to address a wide spectrum of travel inquiries, ensuring that travelers enjoy a hassle-free experience throughout their journey.
Lounges for Relaxation
United Airlines has United Club, its premium lounge at terminal 2, across gate B46. It is open daily from 5:00 a.m. to 10:00 p.m. and has various amenities such as showers, WiFi, buffet, snacks, flight monitors, and more. This space is surely going to give you the much-needed comfort that you want after the hectic flight procedures. Make sure to connect with the airlines and learn about their eligibility criteria.
Guidance for Disabled People
United Airlines is dedicated to accommodating customers with different abilities and needs. It is recommended to contact the airline at least 48 hours in advance of your departure to request special assistance. The airline provides an array of services, including wheelchairs, oxygen concentrators, service animals, hearing devices, and more. If you have any medical condition, you must inform the officials of the airline beforehand.
Terminal 2- Shop and Dine
When you are at Terminal 2, you can enjoy some shopping or your favorite food. It has everything that one needs during the journey and will surely make your time beautiful.
Food and Drinks | London’s Pride by Fuller’s | Yo! | The Perfectionists’s Cafe |
| Jones the Grocer | Shan Shui | Pret A Manger | |
| Big Smoke Taphouse & Kitchen | Leon | Starbucks | |
| Nero Express | The Vinery | The Queen’s Arms | |
| Caffe Nero | Black Shop Coffee | ||
Shop | Sunglass Hut | Accessorize | WHSmith |
| World Duty-Free | Reserve & Collect Collection Point | JD Sports | |
| Discover London | InMotion | Case Luggage | |
| Hamleys | Mulberry | Boss | |
| Kurt Geiger | Tiffany & Co. | Burberry | |
| Glenmorangie | Paul Smith | Louis Vuitton | |
| Bottega Veneta | Gucci | Rolex | |
| Harrods | Sol De Janeiro | Dior | |
| Saint Laurent | Personal Shopper Lounge | M&S Simply Food | |
| Boots |
Wrapping Up
The United Airlines Heathrow Airport terminal will surely welcome you with plenty of services. It is important to have complete details about your terminal, as it allows one to prepare for their journey in advance. Additionally, if you want more details, make sure to connect with the airline’s professionals and seek assistance.
Frequently Asked Questions
United Airlines operates from Terminal 2 of the LHR airport for both arrivals and departures. The terminal is equipped with various facilities which you can avail of during the journey.
All passengers embarking on a new flight from Heathrow will be required to undergo security screening.
You may commence the check-in process 24 hours in advance of your scheduled departure.
It is possible to walk through the accessible underground passage that links Terminal 2 and Terminal 3. The pathway is adequately signposted and can be easily located on our interactive Heathrow map.
The LHR Airport has four passenger terminals: Terminal 2, terminal 3, terminal 4 and terminal 5.
You must first go through Passport Control and Customs if necessary and then complete the check-in process as you normally would for your connecting flight.
It is advisable to set aside at least one hour for terminal transfers, especially when transitioning between Terminals 4 and 5.
